You are responsible for all brokerage fees, duties and taxes associated with your international order. These fees are not charged at the time of purchase and will be collected once your package arrives to you. We have no control over these charges. Customs policies vary widely from country to country, please know the ingredients allowed in your country before ordering as we will not be refund orders rejected by your country customs. If an order is returned to us for any reason, we will not refund postage and will take postage from the value of your order before refunding as well as any money to recover any damage caused.

We deliver worldwide. Orders are shipped within 2- 3 working days.
Express orders are shipped next day, not the same day. Monday to Thursday. Order placed on Friday will be shipped on Monday.
All orders are sent by tracked mail. Please note that on bank holidays we do not ship. Your order will be shipped the next working day. When selecting please bear in mind standard delivery and can take up to 10 days to be delivered. Please do not select if you need your product urgently. Track standard delivery via your country’s post office website. Tracking may not always work depending on your country, we will not issue a refund on standard orders that are lost until 30 days after dispatch.

We currently do not offer same-day shipping; Express orders are shipped a day after the order has been placed. Monday to Thursday. Orders placed on Friday will be shipped on Monday. There is no weekend shipping.
After Dispatch
United Kingdom
Express (1 to 2 working Days) £ 6
Standard (3-5 working days) Free shipping a minimum order £40
Channel Islands and others
Express (1=2 working days) £ 10.00
Standard (3-5 working days) £ 5.00
Local Collect. simply use local post office address as delivery address and we will deliver there for you to collect. Collect from local post office. please enter local post office as the delivery address.

Europe
DHL (2 working days) 27.99.
Standard (7-20 after dispatch) £18.00. Please note this is standard delivery and can take up to 20 days to be delivered. Please do not select if you need your product urgently.
Rest of the world contact us for shipping price.

Returns
We do not accept returns on items that have been open. Products must be returned within 14 days. Please email us for returns. Please note as all skin are different, we advise customers to use products for 3 months to achieve results.
info@chilincollections.uk
Mobile: 07405002320